Complaints and Reports
Have a complaint or doubts about a campaign? Contact GeefDoor so the matter can be reviewed.
Report a campaign
A public campaign page offers a Report this campaign control. Explain what you noticed and leave an email address for follow-up. The report is visible only to administrators, not in the public ledger.
Submit a complaint
Email info@geefdoor.eu with the GD number, your role, an explanation and relevant evidence. Do not send identity documents or medical details through a public message. GeefDoor reviews the complaint and may request more information.
Possible action
During a review GeefDoor may pause a campaign and prevent new payments. A report does not automatically establish wrongdoing. Refunds are assessed separately under the terms and the payment provider’s options.
Privacy complaints
Use the same address for personal-data questions. You may also approach the competent data protection authority.
Response and next steps
GeefDoor acknowledges receipt where possible within five working days and aims for a first substantive reply within ten working days. We may ask for more information and set a new indicative timeframe. If unresolved, request a further review or contact the court or body competent under law. Privacy complaints may also go to the competent data protection authority.
Updated 25 September 2026.