Privacy Policy
GeefDoor processes personal data to handle applications, verification, payments, transparency, safety and enquiries.
Controller
GeefDoor is a trading name of Proost Entertainment. For privacy requests, email info@geefdoor.eu.
Data we process
For organisers: name, email, application and GD number, story, photo or video, beneficiary, identity-check status, messages and, where needed, bank and supporting information. For donors: name or anonymous display, email, amount, payment reference, status and sharing code. Reports, administrative actions and necessary technical data may also be recorded.
Purposes and legal bases
Data is needed to handle an application or donation (contract or pre-contract steps), meet legal obligations and prevent fraud, misuse and disputes (legitimate interest). The organiser must have an appropriate legal basis or permission before publishing information about others or sensitive images.
Providers and public data
Veriff performs identity checks and Mollie processes payments. Providers also handle email delivery and hosting. Only necessary data is shared. The public ledger does not show donor email addresses, identity documents or bank details. The story and approved images appear on the campaign page. Sharing links record visits and confirmed donations for reach statistics.
Retention
Verification links expire after 30 minutes, the application session after 24 hours, the payment-return cookie after two hours and the admin session after eight hours. Applications, payments and decision records are kept while the campaign, checks, accounting duties or a dispute require them, then deleted or anonymised in line with applicable retention duties. Veriff and Mollie also apply their own retention periods.
Security and sensitive data
Access to administration and payment data is restricted. Do not put unnecessary medical, identity or other sensitive data in a public story or photo. Organisers need permission to use other people’s images and information.
Your rights
You may request access, correction, deletion, restriction, portability or object where the law permits. Email info@geefdoor.eu. You may also complain to the competent data protection authority. Records required by law cannot always be deleted immediately.
No sale of data
GeefDoor does not sell personal data. Applicable legal safeguards are used for transfers outside the European Economic Area.
Identity and contact
The controller is Proost Entertainment, trading as GeefDoor. Contact: info@geefdoor.eu. Registered address, legal form and Dutch Chamber of Commerce number will be added once registration details have been confirmed; the trade name alone does not replace this identification.
Retention criteria and statutory records
Temporary sessions expire after two, eight or 24 hours and verification links after 30 minutes, as described above. Payment and payout records forming part of mandatory Dutch business records are generally retained for seven years after the relevant financial year where that duty applies. Applications, images and reports without such a duty remain only as long as review, an active campaign or a specific dispute requires; they are then deleted or anonymised. A shorter fixed period will be published once the actual deletion process is verified.
Consent and international transfers
Where consent is the basis, it may be withdrawn for future processing by emailing info@geefdoor.eu without affecting past lawful processing. Transfers outside the EEA require an adequacy decision or appropriate safeguards such as standard contractual clauses; details of specific transfers are available on request.
Providers and decisions
Veriff handles identity checks and Mollie payments; hosting and email providers handle data needed for their services. Their exact names and locations will be specified once contracts are confirmed. GeefDoor does not make decisions on admission or payout with legal effect solely by automated means: human review applies. Automated payment status and first-donor checks support the process.
Updated 25 September 2026.